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Adding Users/Group on the New “Feedback” Platform

Updated

Welcome to HungerRush Feedback! Adding new users is a breeze, and we're here to guide you through it step by step. Whether you're a Brand Admin or another user level, you'll find this process straightforward and easy to follow. Let's get started!

 

Step 1: Access User Permissions

  1. Login to your account.
  2. On the left-hand side, click on Utilities.
  3. Select User Permissions.

Step 2: Add a New User

  1. Click on the New User button.
  2. A window will pop up. Fill in all the required fields: 
    • Profile Type: Choose the level of access for the new user.

Brand Admin: Full visibility and editing access for the brand.

Group Admin: Access to only the assigned locations within a group.

Manager: Access to specific locations assigned to them within a group.

    • Brand: Select the brand(s) the user should be assigned to.
    • Groups: (If applicable) Select the group for Group Admins.
    • Managers: (If applicable) Select the manager for Managers.

3. Enter the Name and Email of the new user.

4. Click Add to finish creating the new user.

Step 3: Verification Email

  1. After adding the user, they will receive a verification email.
  2. The email will contain a link that expires in 30 days.
  3. New users should check their inbox for a verification email
    • Promotions folder if using Gmail.

Step 4: Complete the Verification

  1. The new user should click the link in the email.
  2. They will be directed to a page to enter their Phone Number, Password, and confirm their password.
  3. Click Join Account to complete the process.

Final Steps

  1. Once verified, the new user can log in with their email and password.

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