Brands
Upon login, a Brand Admin will have visibility into all Brands assigned to their profile. Additionally, they will have access to all imported stores along with general information about the profile.
Selecting the Brand’s Row: A dropdown will show ALL locations that have been onboarded under that specific Brand. If a new profile needs to be generated, please contact HR360Marketing@hungerrush.com
Selecting the Brand Name: Users will be directed to the brand’s main dashboard to access Performance, Survey Questions, Theme Settings, etc.
Dashboard
The Dashboard provides immediate access to feedback stats for a high-level understanding of the performance for designated Brand.
“See More” directs to the performance page for a deeper understanding of feedback stats.
- Total Responses: How many surveys have been submitted for the Selected Date
- Average Transaction Rating
- Average Sentiment Rating
Brand Profile
Total Survey Responses
Details the total surveys generated over the lifetime of the brand
Brand Admins will be able to see total responses each location has produced over the lifetime of a profile
Ability to filter by:
- Location
- State
- Group
Ability to access each individual location's performance page directly from the table by selecting the store name.
If a new location needs to be added, please contact: HR360Marketing@hungerrush.com
Groups
Use this function to gain visibility into all franchise “Groups” that have been created, while also viewing all locations that are nested inside them. Newly created Groups (created on the User Permissions page) automatically populate here with the ability to assign additional locations using the “edit” function.
Group: New Groups only become Active once a User is assigned to them through User Permissions.
Manager: Managers are nested inside of Groups to allow a user visibility into several locations but not the full Group Level. Performance is also connected to this level but only for the designated locations.
Theme Settings
Use the Theme Settings function to customize the look and feel of the customer survey (i.e., the survey customers will receive after ordering). The example field below provides real-time viewing of custom colorways on mobile devices.
Image: Our system automatically imports your logo from 360 Marketing (if available). If you choose to update this logo you can do so by importing the designated file.
Main Theme Color: Updates the color in the Header and Next button
Progress Bar: Updates the color for the bottom progress bar
Font Color: Update the font color
Font Style: Predefined font styles provided by our system for further customization
Star Color: Update the color of the Stars