When an order has been placed, it will appear in Menufy Console App’s home screen and include the order type, day-date-time of order, customer’s name, and payment method. Tapping on the order will expand it so the order details are visible as well as other order adjustment options. When an order has been paid for online, there will be an option to apply the refund amount needed for the order after expanding the order.
To apply a refund to the order, tap “Refund” and enter the refund amount then tap “ok” to process the refund - a new window will appear afterwards to state if the refund was successfully applied.
Customer will receive an email notification when the refund has been applied to the order