When an order has been placed, it will appear in Menufy Console App’s home screen and include the order type, day-date-time of order, customer’s name, and payment method. Tapping on the order will expand it so the order details are visible as well as other order adjustment options.
Below is a table of possible order adjustments that can be done in the Menufy Console App and not all options may be available depending on the payment method or order type of order.
To view the order adjustment options, locate the order and tap on the order itself or the arrow on the left to expand it and view the options.
| Acknowledge Order | Acknowledges order in system |
| Issue Credit | Issues customer store credit |
| Void | Cancels order and issues a full refund (if customer paid online) |
| Mark Order as Complete | Moves order from “Pending Orders” to “Complete Orders” on home screen |
| Refund (Paid Online Orders Only) | Issues customer a specific refunded amount |
| Add Tip (Paid Online Orders Only) | Adds a tip to the order |
| Add to Total (Paid Online Orders Only) | Adds to the total of the order |
| Delivery Map (In-House Delivery Orders Only) | View customer’s address pin in google maps |
| Delivery Status (3rd Party Delivery Orders Only) | View customer’s 3rd party delivery status |
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